Warranty Policy

Smartech Sales and Trading Sdn Bhd hereby warrants that the Product you have purchased is free from defects in materials or workmanship under normal use during the warranty period applicable to the Product as defined below:

No.

Condition

Warranty Period

1

Purchase of HVAC General Parts

3 months from Invoice Date

2

Purchase of Standard Smartech Products

Within 12 months after the date of start-up or commissioning; and not later than 18 months after date of delivery, whichever comes earlier.

3

Purchase of Customised Smartech Products

Within 12 months after the date of start-up or commissioning; and not later than 18 months after date of delivery, whichever comes earlier.

Please refer to Warranty section under Conditions of Sale here for more information.

To make a claim, please email us at warranty@smart-hvac.com.my with proof of purchase and details of the damage/defect.